Jonathan Covos
About Jonathan Covos
Jonathan Covos is a Medical Scheduler at Loma Linda University Health, where he coordinates pre-registration and insurance eligibility for medical services. He has previous experience in customer support and administrative roles, including positions at Emerson Ecologics and Mathis Brothers Furniture.
Work at Loma Linda University Health
Jonathan Covos has been employed at Loma Linda University Health as a Medical Scheduler since 2022. In this role, he coordinates pre-registration and insurance eligibility for both hospital and physician practice services. He relays requests and symptoms from callers to clinical staff, ensuring that patients receive appropriate care. Additionally, he assists callers by explaining their insurance eligibility status and plan benefits. His responsibilities also include handling physician referral services and managing point of service collections.
Previous Experience in Customer Support
Before joining Loma Linda University Health, Jonathan Covos worked at Emerson Ecologics as a Customer Support Associate from 2019 to 2021. During his two years in this position, he was responsible for addressing customer inquiries and providing support related to product offerings. This role enhanced his communication skills and customer service abilities, which are essential in his current position.
Administrative and Marketing Roles
Jonathan Covos has a background in administrative and marketing roles. He worked at Mathis Brothers Furniture as an Administrative Cashier for six months in 2017 and 2018. He also served as a Marketing Assistant at the same company from 2017 to 2019. In these positions, he facilitated various administrative tasks and contributed to marketing initiatives, which included facilitating communication between physicians and the public.
Education and Expertise
Jonathan Covos studied at Paine College, where he earned a Bachelor of Arts in English Language and Literature. His educational background has provided him with strong communication skills, which are essential in his role as a Medical Scheduler. His expertise in handling patient inquiries and coordinating with clinical staff is supported by his academic training.