Kristine Bersalona Rios, Mshi, Pmp
About Kristine Bersalona Rios, Mshi, Pmp
Kristine Bersalona Rios is an IT Project Manager at Loma Linda University Health, specializing in strategic program management since 2019. She has a background in health informatics and has held various roles in healthcare IT, contributing to process improvements and project implementations.
Work at Loma Linda University Health
Kristine Bersalona Rios has been employed at Loma Linda University Health since 2016, initially serving as an IT Project Analyst in the Strategic Program Management Office until 2019. Currently, she holds the position of IT Project Manager within the same office. In her role, she has managed the implementation of an enterprise-wide project utilizing the ServiceNow platform, which improved data accuracy and turnaround times for financial and monthly billing processes. She has also led initiatives aimed at enhancing user adoption of the ServiceNow ITBM Module among Information Services staff.
Previous Experience in Healthcare IT
Before her current role, Kristine worked at Rancho Springs Medical Center as an ER Medical Scribe and Clinical Information Assistant from 2012 to 2015. She also served as an Information Protection Analyst Intern at Kaiser Permanente from 2015 to 2016. Additionally, she completed a professional practicum experience as a Solution Services Intern at Loma Linda University Health in 2016. This diverse experience in healthcare IT has contributed to her expertise in project management and information systems.
Education and Expertise
Kristine earned her Master's degree in Health Informatics from Loma Linda University, completing her studies from 2014 to 2016. Prior to that, she obtained a Bachelor's degree in Biology with a minor in Business from the University of California, Riverside, from 2008 to 2013. Her educational background provides a strong foundation in both healthcare and business principles, enhancing her capabilities in managing IT projects within a healthcare setting.
Professional Contributions and Initiatives
Throughout her career, Kristine has contributed to various initiatives aimed at improving IT processes and user engagement. She was selected to present at the ServiceNow Knowledge 20 Conference, although the presentation was canceled due to COVID-19. Her efforts in streamlining demand and project processes have facilitated quicker IT work implementations, showcasing her commitment to enhancing operational efficiency within her organization.