Lauren D.
About Lauren D.
Lauren D. is the Manager of Patient Engagement Services at Loma Linda University Health, where she has worked since 2020. She has a background in fundraising and donor relations, having previously held positions at Loma Linda University Health and Kettering Health Network.
Current Role at Loma Linda University Health
Lauren D. currently serves as the Manager of Patient Engagement Services at Loma Linda University Health, a position she has held since 2020. In this role, she develops and maintains best practices and policies for patient engagement services. She oversees concierge services within patient engagement and tracks progress and performance indicators to aid in reporting and decision-making. Lauren collaborates with Advancement teams to create impact stories and communication pieces for the Healing Hands Grateful Patient Program, enhancing patient engagement and donor relations.
Previous Experience at Loma Linda University Health
Lauren D. has a history of working at Loma Linda University Health, where she held multiple positions. She served as a Major Gifts Officer from 2017 to 2018 and later as a Senior Major Gifts Officer from 2018 to 2020. During her tenure, she managed a portfolio of grateful patient donors, focusing on cultivation, solicitation, and stewardship. She also coordinated educational opportunities for caregivers and participated in the Healing Hands Grant Committee to facilitate the distribution of donor gifts.
Experience at Kettering Health Network
Before her roles at Loma Linda University Health, Lauren D. worked at Kettering Health Network as a Mission and Development Coordinator from 2013 to 2016. In this capacity, she contributed to the organization's mission and development efforts, enhancing community engagement and support for health initiatives.
Educational Background
Lauren D. has a diverse educational background. She studied at Union College (NE), where she earned a degree in Business Administration with a focus on Marketing and Communication from 2007 to 2011. She furthered her education at Indiana Wesleyan University, obtaining a Master's degree in Organizational Leadership from 2014 to 2016. Additionally, she studied Spanish and Iberian Studies at Campus Adventista de Sagunto in 2009.
Early Career at Gallup
Lauren D. began her professional career at Gallup, where she worked as an Executive Assistant to the Client Development Team from 2011 to 2013. This role provided her with foundational experience in client relations and organizational support, contributing to her subsequent career in patient engagement and development.