Shannon Giles
About Shannon Giles
Shannon Giles is a Physician Scheduling Coordinator at Loma Linda University Health, where she has worked since 2017. She holds a Master of Arts in Health Care Administration from Ashford University and has a background in administrative support and financial management.
Work at Loma Linda University Health
Shannon Giles has been employed at Loma Linda University Health since 2017, serving as the Physician Scheduling Coordinator. In this role, she has implemented standardizations and workflow improvements by integrating new scheduling software across 12 pediatric subspecialties. Her responsibilities include managing subspecialty administrative staff to ensure effective processes and operational efficiency within the department. Prior to her current position, she worked as a Senior Administrative Assistant at Loma Linda University from 2012 to 2017.
Education and Expertise
Shannon Giles studied at Ashford University, where she earned a Master of Arts (MA) in Health/Health Care Administration/Management from 2010 to 2012. Her educational background has equipped her with knowledge and skills relevant to health care administration. Additionally, her experience includes assisting professors with promotion packets, evaluations, and research development, contributing to faculty advancement and academic growth.
Background in Administrative Roles
Before her tenure at Loma Linda University Health, Shannon Giles worked as an Administrative Assistant for the City of Hesperia from 1998 to 2001. This early experience laid the foundation for her administrative skills, which she further developed in her subsequent role at Loma Linda University as a Senior Administrative Assistant from 2012 to 2017.
Achievements in Financial Management
In her roles, Shannon Giles has demonstrated strong financial management skills. She performed financial analysis, handled billing and payroll, and maintained provider balance sheets. Additionally, she developed and maintained research grant databases, supporting academic and clinical research initiatives.