Christopher Gross
About Christopher Gross
Christopher Gross is a Technical Support Specialist at London Computer Systems, where he has worked since 2020. He has a diverse background in technical support roles, including positions at Geek Squad, CDK Global, Control Bionics, and Pomeroy.
Work at London Computer Systems
Christopher Gross has been employed at London Computer Systems since 2020, serving as a Technical Support Specialist. In this role, he provides technical support for proprietary software and personal devices. His responsibilities include troubleshooting issues, assisting users, and ensuring the smooth operation of technology systems. His experience at London Computer Systems builds on his previous technical support roles, allowing him to apply his extensive knowledge in a practical setting.
Previous Experience in Technical Support
Prior to his current position, Christopher Gross worked at several organizations in various technical support roles. He was an Advanced Repair Agent at Geek Squad from 2011 to 2014, where he handled complex repair tasks. He then served as a CTA at CDK Global from 2016 to 2018, followed by a role as a New Product Development Technologist at Control Bionics from 2018 to 2020. Additionally, he worked as an IT Support Analyst at Pomeroy from 2014 to 2016. This diverse background has contributed to his comprehensive understanding of technical support.
Education and Expertise
Christopher Gross studied at Northern Kentucky University, where he earned a Bachelor’s Degree in Fine and Studio Arts from 2009 to 2013. His educational background has provided him with a unique perspective in his technical roles. His expertise includes extensive experience in providing technical support, demonstrating strong teamwork skills, and delivering technology assistance with confidence. This blend of education and practical experience equips him to effectively address technical challenges.
Technical Skills and Teamwork
Christopher Gross possesses a high level of confidence in delivering technology assistance, developed over several years of experience in the field. He has extensive experience in providing technical support for both proprietary software and personal devices. His strong teamwork skills have enabled him to work effectively in both collaborative and independent environments, contributing to successful outcomes in various technical support scenarios.