Heather Haines
About Heather Haines
Heather Haines serves as a Customer Experience Coordinator at London Computer Systems and an Onboarding Coordinator at PatientPoint®. With a background in Christian Ministry and experience in addiction recovery programs, she excels in teaching, mentoring, and life skills development.
Work at London Computer Systems
Heather Haines has served as the Customer Experience Coordinator at London Computer Systems since 2015. In this role, she focuses on enhancing customer satisfaction and streamlining communication processes. Her responsibilities include coordinating customer interactions and ensuring that clients receive the necessary support. Heather's tenure at the company has contributed to the overall improvement of customer experience strategies.
Current Role at PatientPoint®
In 2023, Heather Haines began her position as Onboarding Coordinator at PatientPoint® in Cincinnati, Ohio. This role involves facilitating the onboarding process for new clients, ensuring they are well-informed and supported as they integrate into the company's services. Heather's experience in customer experience roles aids her in effectively managing client expectations and providing necessary resources.
Education and Expertise
Heather Haines has a diverse educational background. She studied Music at Loveland City Schools from 1980 to 1993. She later pursued Christian Ministry at Crown College, completing her studies from 2005 to 2009. In 2021, she furthered her education by studying Life Coaching at Transformation Academy. This combination of studies has equipped her with skills in teaching, mentoring, and life skills development.
Experience in Addiction Recovery Programs
Heather Haines has experience working with individuals in addiction recovery programs. This role has allowed her to apply her skills in mentoring and support, helping individuals navigate their recovery journeys. Her background in Christian Ministry and Life Coaching complements her work in this area, providing a holistic approach to support.
Skills and Competencies
Heather Haines possesses strong skills in communication, time management, and organization. Her ability to teach and mentor individuals is complemented by her focus on helping people redirect their lives or careers. These competencies are essential in her roles at both London Computer Systems and PatientPoint®, where effective client interaction is crucial.