Kimberly James
About Kimberly James
Kimberly James is a Customer Success Specialist at London Computer Systems, where she has worked since 2021. She has a background in theater and event management, which enhances her communication and leadership skills.
Current Role as Customer Success Specialist
Kimberly James currently serves as a Customer Success Specialist at London Computer Systems. She has held this position since 2021, contributing to the company's focus on enhancing customer satisfaction and support. In her role, she utilizes her expertise in event management and leadership skills to effectively manage customer relationships and ensure a positive experience.
Previous Experience at London Computer Systems
Prior to her current position, Kimberly James worked at London Computer Systems in various roles. She served as a Premium Support Specialist for five months in 2021 and as a Product Support Specialist for one year from 2020 to 2021. In these positions, she provided technical support and assistance to customers, helping to resolve issues and improve user experience.
Experience at The VOID
Kimberly James has a significant history with The VOID, where she held multiple positions. She worked as a Service Technician for six months in 2019, followed by a role as Lead Technician for five months in Atlanta, GA. Additionally, she served as a Guest Services Specialist for two years from 2017 to 2019 and as a Tech Guardian for 11 months. Her diverse roles at The VOID involved technical support and customer service, enhancing her skills in both areas.
Educational Background
Kimberly James studied at Polk State College, where she achieved an Associate of Arts degree in Theatre/Theater from 2015 to 2016. This educational background may contribute to her strong communication and presentation skills, which are valuable in her current role in customer success. She also completed her high school education at Ridge Community High from 2012 to 2015.
Skills and Expertise
Kimberly James possesses expertise in event management, which complements her role in customer success. Her background in theater enhances her communication and presentation abilities. Additionally, she has strong leadership skills that aid in managing customer relationships effectively. She is also skilled in Adobe Photoshop, indicating a creative skill set that can be beneficial in developing customer-facing materials.