Laura Bolling
About Laura Bolling
Laura Bolling is a Professional Services Analyst at London Computer Systems, where she has worked since 2020. She has extensive experience in various roles, including team lead and product support specialist, and has a strong educational background in East Asian studies and languages.
Professional Services Analyst Role
Laura Bolling has been serving as a Professional Services Analyst at London Computer Systems since 2020. In this role, she is responsible for analyzing and improving professional services processes. Her work involves collaborating with various teams to enhance service delivery and ensure customer satisfaction. Laura's experience in this position builds on her previous roles within the company, allowing her to leverage her knowledge of the organization's operations.
Experience at London Computer Systems
Laura Bolling has held multiple positions at London Computer Systems. She worked as a Product Support Specialist from 2017 to 2019, where she provided technical support and assistance to clients. Following this, she served as Team Lead for one year in 2019, overseeing a team and managing projects. Her cumulative experience at the company spans over six years, contributing to her expertise in the field.
Educational Background
Laura Bolling has a diverse educational background. She earned a Bachelor of Arts in German and Japanese from Miami University, completing her studies between 2003 and 2008. She further pursued East Asian Studies, achieving a Master of Arts from The Ohio State University from 2008 to 2011. Additionally, she studied at Temple University, focusing on East Asian Language and Cultures with a concentration in Japan. Laura also holds a CELTA certification, which she obtained in 2010.
Previous Work Experience
Before her tenure at London Computer Systems, Laura Bolling worked at Miami University in various capacities, including Administrative Assistant in the Graduate School and Office Assistant/Receptionist. She also served as an Administrative Assistant at IKEUCHI USA, INC. and worked as a Freelance Google AdWords Account Manager. Her work experience spans multiple roles and industries, showcasing her versatility and adaptability in professional settings.
Skills and Professional Development
Laura Bolling actively enhances her skills in website design and development by learning coding languages through online platforms like Udemy. She has also collaborated with colleagues to facilitate training and improve procedures related to the CRM system at Miami University. Her proactive approach to professional development reflects her commitment to staying current in her field and adapting to new technologies.