Lauren Jones
About Lauren Jones
Lauren Jones is a Product Support Specialist Level 2 with experience in both the computer software industry and sales. She has worked at Cracker Barrel as a Shift Leader since 2019 and has held various roles at London Computer Systems since 2018.
Current Role at London Computer Systems
Lauren Jones serves as a Product Support Specialist - Level 2 at London Computer Systems. She has held this position since 2020, contributing to the company for four years. In this role, she utilizes her expertise in the computer software industry to assist clients and resolve technical issues effectively.
Experience at Cracker Barrel
Lauren has been a Shift Leader at Cracker Barrel since 2019, where she has worked for five years. In this capacity, she oversees daily operations and manages team performance, demonstrating her leadership skills in a fast-paced environment.
Previous Employment History
Prior to her current roles, Lauren worked at Zales as a Jewelry Consultant from 2014 to 2016 in Eau Claire, Wisconsin. She also held a position as a Key Carrier at Payless ShoeSource from 2007 to 2010 in Hamilton, Ohio. Additionally, she worked at London Computer Systems as a Product Support Specialist from 2018 to 2020.
Educational Background
Lauren studied at Miami University, where she achieved a Bachelor's degree and an Associate's Degree in Social Work. Her education spanned from 2008 to 2016. She also completed her high school education at Fairfield High School from 2005 to 2008.
Skills and Expertise
Lauren possesses strong skills in Microsoft Word and Excel, which support her roles in both the computer software industry and sales. Her background includes a demonstrated history of working in the computer software sector, enhancing her technical support capabilities.