Brenda Horner
About Brenda Horner
Brenda Horner is a Lead Technical Writer at Lone Wolf Real Estate Technologies, where she has worked since 2017. With extensive experience in technical writing and information management, she has held various roles at companies such as NRX, HubHead, and IBM Canada.
Current Role at Lone Wolf Technologies
Brenda Horner serves as the Lead Technical Writer at Lone Wolf Real Estate Technologies, a position she has held since 2017. In this role, she is responsible for overseeing the documentation process, including managing the documentation backlog in Jira. She ensures that key documentation objectives are met and signed off upon completion. Additionally, she participates as a team member in multiple SCRUM teams, supporting various products that follow a biweekly release schedule.
Previous Experience at NRX and HubHead Corp.
Brenda Horner has extensive experience in technical writing and information management. She worked at NRX, which was later acquired by HubHead Corp., as a Senior Technical Writer from 2011 to 2013. Following this, she served as Manager of Information Experience at NRX from 2013 to 2014, and then at HubHead from 2014 to 2016. In these roles, she focused on enhancing the information experience and managing documentation processes.
Career Background at IBM Canada
Brenda began her career at IBM Canada, where she worked as a Staff Information Developer from 1986 to 1993. During her seven years at IBM, she developed her skills in technical writing and information development, laying a strong foundation for her future roles in the industry.
Education and Technical Expertise
Brenda Horner studied at Sir Sandford Fleming College, where she focused on Electronic Computer Engineering Technology. She achieved the designation of Electronic Engineering (Computer) Technologist. This educational background has equipped her with the technical knowledge necessary for her roles in technical writing and information management.
Team Management and Responsibilities
In her current role, Brenda is responsible for managing her team by setting objectives, conducting performance reviews, and planning vacations. She also creates product error messages and edits onboarding video scripts developed by the Professional Services department, ensuring clarity and consistency in documentation.