Cody Cloutier
About Cody Cloutier
Cody Cloutier is a Customer Success Team Lead at Lone Wolf Technologies, where he has worked since 2021. With over seven years of experience in customer service and sales, he focuses on enhancing customer onboarding and has interacted with thousands of clients throughout his career.
Current Role at Lone Wolf Technologies
Cody Cloutier serves as the Customer Success Team Lead at Lone Wolf Technologies, a position he has held since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring successful onboarding experiences. His leadership in the team emphasizes the importance of sharing knowledge and experiences with clients to foster strong relationships and support.
Previous Experience at Lone Wolf Technologies
Cody Cloutier has a history with Lone Wolf Technologies, having worked in various capacities. He was a Senior Customer Success Specialist for two months in 2021 and served as a Customer Success Associate for 11 months from 2020 to 2021. Additionally, he worked as a Customer Success Specialist for five months in 2021. His roles involved direct interaction with clients, contributing to his extensive experience in customer service.
Background in Sales and Customer Service
Cody Cloutier has over seven years of experience in the customer service and sales industry, with a specialization in B2C sales. He worked at Best Buy as a Sales Associate from 2013 to 2015 and later as an Assistant Manager from 2015 to 2017. His experience also includes three years as a Sales and Leasing Consultant at Forbes Waterloo Mazda from 2017 to 2020, where he assisted clients in finding automotive options.
Education and Training
Cody Cloutier studied at Conestoga College, where he earned a Diploma in Computer and Information Sciences and Support Services from 2010 to 2012. This educational background provided him with foundational knowledge that supports his career in customer service and technology-driven environments.
Early Career Experience
In 2014, Cody Cloutier completed a three-month co-op as an IT Helpdesk professional with the Region of Waterloo. This early experience in IT support contributed to his technical skills and understanding of customer needs in technology-related contexts.