Ryan Rice
About Ryan Rice
Ryan Rice serves as the Strategic Customer Success Manager at Lone Wolf Technologies, a position he has held since 2021. With a background in customer service and experience in the real estate industry, he has developed a strong understanding of market development and interdepartmental communication.
Work at Lone Wolf Technologies
Ryan Rice has served as the Strategic Customer Success Manager at Lone Wolf Technologies since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring successful adoption of the company's products and services. His experience in customer success positions him to effectively address client needs and foster long-term relationships.
Previous Experience at Dotloop
Before joining Lone Wolf Technologies, Ryan Rice worked at dotloop for a total of four years in various roles. He started as a Customer Support Specialist from 2013 to 2015, then transitioned to the role of Customer Service Team Lead from 2015 to 2019. During his tenure, he contributed to improving customer service processes and enhancing user experiences.
Experience at Zillow Group
Ryan Rice worked at Zillow Group as the Zillow Offers Customer Service Manager from 2019 to 2022. In this position, he managed customer service operations and gained valuable insights into the real estate market. His experience during Zillow Group's acquisition of dotloop provided him with a unique perspective on market development and interdepartmental communication.
Education and Expertise
Ryan Rice studied at the University of Cincinnati from 2011 to 2013, where he developed foundational knowledge relevant to his career. He also attended William Mason High School from 2005 to 2009. His educational background, combined with his practical experience in customer experience and user experience roles, equips him with a comprehensive understanding of the real estate industry.
Achievements in Real Estate Industry
Throughout his career, Ryan Rice has successfully launched, nurtured, and grown businesses and brokerages in the real estate industry. His unique perspective on market development, along with his insights into economies of scale, has contributed to his effectiveness in customer success and strategic management.