Andrew Schofield
About Andrew Schofield
Andrew Schofield is an Incident Manager at Long View Systems, where he has worked since 2020. He has a background in hospitality and technology, having previously held roles as a banquet bartender, cable technician, and hardwood service technician.
Work at Long View Systems
Andrew Schofield has been employed at Long View Systems since 2018. Initially, he worked as a Systems Consultant for six years, where he contributed to various IT projects and client engagements. In 2020, he transitioned to the role of Incident Manager, where he has been responsible for overseeing incident management processes and ensuring timely resolution of technical issues. His work in this role involves coordinating with teams to maintain service quality and improve operational efficiency.
Previous Employment Experience
Before joining Long View Systems, Andrew Schofield held several positions in the hospitality and technical sectors. He worked at Delta Calgary South as a Banquet Bartender/Waiter from 2016 to 2020, providing customer service in a fast-paced environment. He also served as a Cable Technician at CaTECH Systems Ltd. for eight months in 2017-2018, where he gained hands-on experience in telecommunications. Additionally, he worked as a Hardwood Service Technician at Divine Hardwood Flooring from 2013 to 2015, contributing to flooring installation and maintenance.
Education and Expertise
Andrew Schofield studied at the Southern Alberta Institute of Technology, where he earned a Diploma in Information Technology Telecommunications from 2014 to 2017. This educational background provided him with foundational knowledge in telecommunications and IT systems, which he has applied throughout his career in various technical roles. His expertise encompasses incident management, systems consulting, and technical support.
Background
Andrew Schofield has a diverse professional background that spans multiple industries, including hospitality and technology. His early career included roles in customer service and technical support, which helped him develop strong interpersonal and problem-solving skills. His transition into the IT sector has allowed him to leverage his technical training and experience in managing incidents and providing solutions to clients.