Carlton Smith
About Carlton Smith
Carlton Smith is an experienced IT Site Manager currently at Long View Systems, where he has worked since 2020. He has held various managerial roles in technology and customer experience, including positions at Arrow Electronics and Sun Microsystems, and has a Bachelor of Business Administration in Management Information Systems from Texas Tech University.
Work at Long View Systems
Carlton Smith has been serving as the IT Site Manager at Long View Systems since 2020. In this role, he oversees IT operations and ensures the effective management of technology resources. His responsibilities include coordinating IT projects, managing site-specific IT teams, and optimizing service delivery to meet organizational goals.
Previous Experience at Arrow Electronics
Before joining Long View Systems, Carlton Smith worked at Arrow Electronics as a Customer Experience Manager from 2018 to 2020. During his tenure, he focused on enhancing customer satisfaction and streamlining service processes, contributing to improved client relationships and operational efficiency.
Background in Sun Microsystems
Carlton Smith's career includes significant roles at Sun Microsystems. He served as Call Center Manager from 1997 to 2000, where he managed operations in San Jose, CA, and Broomfield, CO. He later transitioned to Operations Manager - Systems Development from 2000 to 2002, further developing his expertise in technology operations and team management.
Education and Expertise
Carlton Smith earned a Bachelor of Business Administration (BBA) with a focus on Management Information Systems from Texas Tech University in Lubbock, Texas. His educational background provides a solid foundation for his roles in IT management and customer experience, equipping him with the skills necessary for effective leadership in technology-driven environments.
Achievements in Sales and Operations
Throughout his career, Carlton Smith has implemented various initiatives that improved operational efficiency and sales performance. He automated sales data processing for a call center, developed a company-wide CRM model, and integrated Salesforce with existing tools. His leadership in managing sales teams has consistently resulted in exceeding sales goals.