David Snyder
About David Snyder
David Snyder serves as the Director of Client Success for US Operations at Long View Systems, where he has worked since 2013. He leads a team of over 50 Technical Consultants and manages a client portfolio exceeding $20 million, achieving a Net Promoter Score of 82 through service improvements.
Work at Long View Systems
David Snyder has been serving as the Director of Client Success (US Operations) at Long View Systems since 2013. Based in Houston, Texas, he manages a team of over 50 Technical Consultants who provide services to Enterprise Level IT Infrastructure Departments across the United States. His role includes overseeing a portfolio of clients with a profit and loss practice that exceeds $20 million. Snyder has played a key role in enhancing client satisfaction, achieving a Net Promoter Score of 82 over the last 12 months through various service improvement initiatives.
Previous Employment Experience
Before joining Long View Systems, David Snyder held several positions in the technology and consulting sectors. He worked as a Recruiter at TEK Systems from 1998 to 2000. Following that, he served as a Project Manager at Xpediant Solutions from 2004 to 2011. He then transitioned to Primesys, where he was a Professional Services Manager from 2011 to 2013. These roles contributed to his extensive experience in client management and service delivery.
Education and Expertise
David Snyder earned a Bachelor of Business Administration (BBA) in Marketing from Texas State University, where he studied from 1996 to 1998. His educational background in marketing complements his professional experience in client success and management. Snyder's expertise includes managing large teams, overseeing client portfolios, and implementing strategic business solutions.
Leadership and Team Management
In his current role, David Snyder is responsible for managing a diverse team of Technical Consultants. He has been actively involved in Career Life Planning for consultants, focusing on achieving career progression targets over the past two years. Snyder also serves as the go-to Director for Pilot Programs within Long View Systems, collaborating with internal teams such as CRM, Finance, and Client Experience to drive organizational success.
Collaboration and Business Solutions
David Snyder collaborates with the Architecture Team at Long View Systems to design and implement transformational business solutions. His work spans various industries, including Oil & Gas, Utility, and Transportation, where he focuses on delivering tailored solutions that meet the specific needs of clients. This collaborative approach enhances the effectiveness of service delivery and client satisfaction.