Debbie Jacobs
About Debbie Jacobs
Debbie Jacobs serves as the Director of Client Success at Long View Systems, where she focuses on enhancing client satisfaction and leading IT service teams. She has a background in management roles at ISM Canada and IBM, emphasizing contract management and team development.
Work at Long View Systems
Debbie Jacobs has been serving as the Director of Client Success at Long View Systems since 2019. In this role, she focuses on maximizing client satisfaction by collaborating with various management teams to ensure the delivery of innovative and high-quality services. She leads the Enterprise Managed IT Services teams, overseeing the provision of services to clients. Her leadership emphasizes the importance of client relationships and service excellence.
Previous Experience at ISM Canada
Before joining Long View Systems, Debbie Jacobs worked at ISM Canada as the Managing Director from 2014 to 2019. During her five years in this role, she was based in the Edmonton, Canada Area. Her responsibilities included overseeing contract management, financial accountability, risk management, and resource management for client services, which contributed to her expertise in client relations and service delivery.
Experience at IBM
Debbie Jacobs held the position of Project Executive at IBM from 2010 to 2012, also in the Edmonton, Canada Area. In this role, she was involved in managing projects and ensuring their successful execution. This experience provided her with a strong foundation in project management and client engagement, further enhancing her skills in delivering quality services.
Leadership and Team Development
In her current and previous roles, Debbie Jacobs has demonstrated a strong ability to build and retain high-performance teams. She focuses on hiring, developing, and motivating skilled professionals, which is essential for delivering quality client services. Her leadership approach fosters a collaborative environment that enhances team performance and client satisfaction.