Frank Yeung
About Frank Yeung
Frank Yeung is a Team Lead at Long View Systems, where he has worked since 2019. He has extensive experience in IT support roles, having previously held positions at CLINICARE Corporation, Metafore, and Compugen Inc.
Current Role at Long View Systems
Frank Yeung currently holds the position of Team Lead at Long View Systems, a role he has occupied since 2019. He is based in the Calgary, Canada Area. In this capacity, he oversees team operations and ensures the delivery of effective support services. His leadership is integral to the team's performance and client satisfaction.
Previous Experience at Long View Systems
Before becoming Team Lead, Frank Yeung worked as Deskside Support at Long View Systems from 2016 to 2019. During this time, he provided technical support and troubleshooting services to clients, enhancing their operational efficiency. His experience in this role contributed to his advancement within the company.
Professional Background in IT Support
Frank Yeung has a diverse background in IT support, having worked in various roles across multiple companies. He served as a Service Desk Analyst at CLINICARE Corporation from 2008 to 2011 and at Metafore from 2012 to 2014. Additionally, he held the position of Service Desk Working Team Lead / Service Delivery Team Lead at Compugen Inc from 2014 to 2016.
Education and Qualifications
Frank Yeung earned a Bachelor of Science (B.S.) degree in Computer and Information Systems Security/Information Assurance from DeVry Institute of Technology. He attended the institution from 2003 to 2007. This educational background has provided him with a solid foundation in information security and systems management.
Early Career at DeVry University
In the early stages of his career, Frank Yeung worked as a Help Desk Systems Analyst at DeVry University from 2005 to 2007. This role involved providing technical support to students and staff, which helped him develop essential skills in customer service and technical troubleshooting.