Galina Tserkovny
About Galina Tserkovny
Galina Tserkovny serves as the ITSM Manager in the Service Management Office at Long View Systems, where she has worked since 2005. She facilitates portfolio management activities and participates in continuous improvement initiatives, focusing on service quality and risk management.
Work at Long View Systems
Galina Tserkovny has been employed at Long View Systems since 2005, holding the position of ITSM Manager in the Service Management Office. In this role, she facilitates Portfolio Management activities for services that are either in Transition or currently in Operation. Her extensive tenure of 19 years at the company highlights her commitment to the organization and her expertise in IT service management.
Education and Expertise
Galina Tserkovny possesses expertise in IT service management, particularly in the areas of service quality and maturity assessments. She serves as a subject matter expert and facilitator for Continuous Improvement and Get It Green activities. Her knowledge and skills contribute to the enhancement of service delivery within the organization.
Background
Galina Tserkovny has a background that includes significant experience in IT service management. Her role involves assisting Service Delivery organizations with assessments and improvement initiatives, demonstrating her capability in evaluating and enhancing service quality.
Achievements
In her capacity as ITSM Manager, Galina Tserkovny provides input into Business Continuity and Risk Management activities. Her contributions in these areas support the organization's efforts to maintain operational resilience and manage potential risks effectively.