John Manning
About John Manning
John Manning is a Help Desk Technician at Long View Systems in Calgary, Alberta, with over 20 years of experience in various IT roles. He has a background in network administration and geological technology, having worked for notable companies such as Talisman Energy and Marathon Oil Company.
Work at Long View Systems
John Manning has been employed as a Help Desk Technician at Long View Systems since 2021. He operates from Calgary, Alberta, Canada, and has accumulated three years of experience in this role. His responsibilities include providing basic mobile device procurement, setup, and troubleshooting through the service provider portal. Additionally, he assists with project work such as office moves as required by clients.
Previous Experience in IT Support
Before joining Long View Systems, John Manning worked in various IT support roles. He served as an IT Support Technician at Computer Upgrading Specialists from 2019 to 2021. Prior to that, he completed a practicum as a Network Technician at the Southern Alberta Institute of Technology (SAIT) from 2018 to 2019. His earlier experience includes a role as a Records Classifier at the National Energy Board from 2016 to 2017 and as a Technologist at Talisman Energy from 2003 to 2009.
Educational Background
John Manning studied at The University of Calgary, where he earned a Bachelor of Arts in Communications and Culture. He also attended the Southern Alberta Institute of Technology (SAIT), where he completed a Network Technician - Fast Track program with Honours in IT Networking and Support from 2018 to 2019. Additionally, he studied Geological Technology at SAIT from 2004 to 2005 and completed training at Cisco Networking Academy in Network and System Administration.
Technical Skills and Expertise
John Manning possesses expertise in Service Now ticket documentation and escalation to higher tier technical groups. His technical skills include mobile device procurement, setup, and troubleshooting. He has experience assisting with project work, such as office moves, and has a background in various technical roles, including geoscience and geological data management.
Career History in Geoscience
John Manning has a substantial background in geoscience, having worked at Talisman Energy as a Geophysical Data Technician from 1998 to 2001 and as a Geological Data Technician from 2001 to 2003. He continued his career in this field at Marathon Oil Company as an Advanced Geoscience Technician from 2010 to 2014. His experience in geoscience complements his IT support roles.