Micheal Roth
About Micheal Roth
Micheal Roth is a Business Analyst at Long View Systems, specializing in the Global Service Desk. He has extensive experience in the technology and service sectors, having previously held positions at Microsoft and Cineplex Entertainment.
Work at Long View Systems
Micheal Roth has been employed at Long View Systems since 2017. He initially served as Service Desk Team Lead from 2017 to 2021, where he managed a team responsible for providing IT support. In 2020, he transitioned to the role of Mobility Specialist, focusing on mobile solutions and services. In 2021, he took on the position of Business Analyst for the Global Service Desk, where he analyzes business processes and supports service delivery. His tenure at Long View Systems spans over six years, contributing to various aspects of IT service management.
Previous Experience at Microsoft
Before joining Long View Systems, Micheal Roth worked at Microsoft as an Assistant Store Manager from 2014 to 2016. In this role, he was responsible for overseeing store operations, managing staff, and ensuring customer satisfaction. His experience at Microsoft provided him with valuable insights into retail management and customer service, which he later applied in his roles at Long View Systems.
Career Background in Management
Micheal Roth has a diverse background in management, having held various leadership positions prior to his current roles. He served as Assistant Manager at Cineplex Entertainment from 2007 to 2010, where he managed operations and staff in a fast-paced environment. He also worked as Store Manager at Toys R Us for nine months in 2013 to 2014, where he was responsible for store management and customer engagement. These roles contributed to his development in team leadership and operational management.
Education and Expertise
Micheal Roth studied at Mount Royal University from 2010 to 2015, where he earned a Bachelor's degree in Business. His education provided him with foundational knowledge in business principles, management practices, and analytical skills. This academic background supports his current work as a Business Analyst, where he applies his expertise to improve service desk operations and enhance business processes.