Nickie Hurley
About Nickie Hurley
Nickie Hurley is a Mobility Service Specialist and Team Lead at Long View Systems in Denver, CO, where she supervises a team of six mobility consultants and manages Telecom Expense Management reports. With a background in training and development at T-Mobile USA, she focuses on mobile device management and security for clients.
Work at Long View Systems
Nickie Hurley has been employed at Long View Systems since 2013, serving as a Mobility Service Specialist, Reporting Specialist, and Team Lead. In this role, she supervises a team of six mobility consultants, ensuring coordinated service delivery to clients. Her responsibilities include overseeing procurement, technical support, and mobile device management for OnDemand Mobility clients. She also produces and analyzes monthly Telecom Expense Management reports to identify cost reduction opportunities.
Previous Experience at T-Mobile USA
Before joining Long View Systems, Nickie Hurley worked at T-Mobile USA in various roles. She served as a Learning and Development Facilitator from 2009 to 2012, where she focused on employee training and development. Prior to that, she was a Training Assistant from 2008 to 2009, and a Financial Care Representative from 2006 to 2008. Her experience at T-Mobile USA provided her with a strong foundation in customer service and training.
Education and Expertise
Nickie Hurley holds a Bachelor's degree in Liberal Arts and Sciences with a focus on History from the University of Northern Colorado. Her educational background supports her expertise in mobility services and management. She specializes in mobile device management, focusing on security measures such as passcodes, restrictions, remote wipe capability, and device locking. Additionally, she integrates mobile device management with ActiveSync, Wi-Fi, and VPN for enhanced security.
Team Leadership and Strategy Development
In her current role, Nickie Hurley leads a team of mobility consultants, emphasizing coordinated service delivery and effective communication. She develops recommendations for future improvements in mobility strategies tailored for both enterprise and small to medium-sized business (SMB) clients. Her leadership and strategic planning contribute to the overall efficiency and effectiveness of mobility services provided to clients.