Ranjeeva Hewapathirane
About Ranjeeva Hewapathirane
Ranjeeva Hewapathirane is a Team Lead with extensive experience in IT support and operations, having worked in various roles across multiple companies in Canada. His expertise includes software deployment, troubleshooting, and client support, along with several relevant certifications.
Current Role at Long View Systems
Ranjeeva Hewapathirane currently serves as a Team Lead at Long View Systems, a position he has held since 2019. He operates from Edmonton, Alberta, Canada, where he oversees team operations and ensures effective delivery of IT services. His role involves managing projects and providing technical guidance to team members.
Previous Experience at Long View Systems
Prior to his current position, Ranjeeva worked as a Systems Consultant at Long View Systems for five months in 2019. During this time, he contributed to various IT projects, leveraging his technical expertise to support client needs and enhance system performance.
Career Background in IT Support
Ranjeeva has extensive experience in IT support roles, having worked at WSP in Canada as a Deskside Support Team Lead from 2009 to 2018. He managed client support services and led a team to ensure effective IT operations. His previous roles at Focus Corporation included positions as Desktop Support Team Lead and Helpdesk/Deskside Technician from 2009 to 2015.
Technical Expertise and Skills
Ranjeeva possesses advanced skills in deploying software using Symantec Ghost for both unicast and multicast. He has significant troubleshooting experience with Autodesk AutoCAD products and is proficient in configuring and installing Nortel VPN client software. Additionally, he has experience supporting Trimble software installation and licensing.
Certifications and Professional Development
Ranjeeva holds several industry certifications, including Dell Certified System Expert, A+, and ITIL Foundations V2. These certifications reflect his commitment to professional development and his expertise in IT service management and support.