Danielle Le Clear
About Danielle Le Clear
Danielle Le Clear is a Senior Customer Success Manager specializing in Renewal Operations at Loom, with a background in customer success and strategic planning at various companies including Cisco and Gong.
Current Role at Loom
Danielle Le Clear serves as the Senior Customer Success Manager for Renewal Operations at Loom. She has been in this role since 2023, working in Atlanta, Georgia. In her position, she focuses on enhancing customer satisfaction and ensuring successful renewal processes for clients.
Previous Experience at Cisco
Danielle Le Clear held multiple roles at Cisco from 2016 to 2021. She began as a Customer Success Manager for Stealthwatch, where she worked for two years. Following this, she transitioned to the role of Product Manager for CX Digital Transformation for six months. Finally, she served as a Strategic Planning Manager for Stealthwatch Customer Experience for two years, contributing to the company's customer engagement strategies.
Internship Experience
Danielle gained valuable experience through internships early in her career. She worked as an Artist Relations Intern at Sixthman for three months in 2016, where she was involved in managing artist interactions. Additionally, she interned at the Music Empowerment Project as a Digital & PR Intern for five months from 2015 to 2016, focusing on public relations and digital communications.
Educational Background
Danielle Le Clear holds a Bachelor's degree in Public Relations, Advertising, and Applied Communication from Kennesaw State University, where she studied from 2013 to 2016. Prior to that, she studied Communication at the University of West Georgia from 2011 to 2013, gaining foundational knowledge in effective communication strategies.
Experience at Gong
Danielle worked at Gong from 2021 to 2023, where she held two positions. She served as a Commercial Customer Success Manager for one year before becoming a Customer Renewals Manager for another year. In these roles, she focused on customer retention and success strategies to enhance client relationships.