Adam Norcott
About Adam Norcott
Adam Norcott is a Merchant Success Manager for the Mid Market at Loop, having previously held various roles in customer success and recruitment at Betts. He holds a Bachelor's Degree in Experience Industry Management from California Polytechnic State University-San Luis Obispo.
Current Role at Loop
Adam Norcott serves as the Merchant Success Manager for the Mid-Market segment at Loop. He has been in this position since 2023, contributing to the company's efforts in enhancing merchant relationships and ensuring customer satisfaction. His role involves managing client accounts, addressing merchant needs, and implementing strategies to improve overall success in the mid-market sector.
Previous Experience at Betts
Prior to his current role, Adam Norcott held multiple positions at Betts. He worked as a Senior Customer Success Manager and Team Lead for four months in 2023. Before that, he served as a Customer Success Manager from 2021 to 2023, where he focused on client retention and support. Additionally, he was a Surge Recruiter and a Senior Surge Recruiter for a total of four months in 2021, and he also worked as a Recruiting Coordinator (Sourcer) for three months in the same year.
Background in Outdoor Leadership
Adam Norcott has experience in outdoor leadership through his roles at Backroads. He worked as Camp Crew for three months in 2019, where he was involved in managing camp operations. Subsequently, he served as a Leader from 2019 to 2020 for eight months, guiding outdoor activities and ensuring participant satisfaction.
Education in Experience Industry Management
Adam Norcott earned a Bachelor's Degree in Experience Industry Management from California Polytechnic State University-San Luis Obispo. His education provided him with a foundation in managing experiences in various sectors, which he applies in his professional roles.
Role at The Land Conservancy
Before his tenure at Betts, Adam Norcott worked as a Stewardship Associate at The Land Conservancy of San Luis Obispo County from 2018 to 2019. In this role, he contributed to conservation efforts and community engagement initiatives in the San Luis Obispo area.