Adam Tanksley
About Adam Tanksley
Adam Tanksley is a Merchant Onboarding professional at Loop in Atlanta, Georgia, where he has worked since 2022. He has a diverse background in customer success and support roles across various companies in the Greater Atlanta Area.
Current Role at Loop
Adam Tanksley has been serving in the role of Merchant Onboarding at Loop since 2022. His responsibilities include facilitating the onboarding process for new merchants, ensuring a smooth integration into the Loop platform. Based in Atlanta, Georgia, Adam has contributed to the company's growth and efficiency in merchant relations over the past two years.
Previous Experience in Customer Success
Prior to his current position, Adam held various roles focused on customer success. He worked as a Customer Success Manager at Inxeption for seven months in 2021 and at FlowPath from 2021 to 2022 for eight months. Additionally, he spent two years as a Customer Success Manager at Ware2Go, where he enhanced customer satisfaction and retention strategies.
Background in Customer Support and QA
Adam's career began in customer support and quality assurance roles. He worked as a Customer Support Specialist at Ware2Go in 2019 and as a QA Analyst at Insightpool in 2016. His experience also includes serving as a Tier 2 Support Analyst and HelpDesk Manager at LivePerson from 2014 to 2015, where he provided technical support and managed customer inquiries.
Education History
Adam Tanksley completed his secondary education at Habersham Central High School. His educational background has provided a foundation for his career in customer service and support roles across various industries.
Career Development Timeline
Adam's professional journey includes several key positions in customer service and support. He started as a Setup & Migration Specialist at Birch Communications in 2013, followed by roles at LivePerson, Terminus, Insightpool, Ware2Go, Inxeption, and FlowPath. This diverse experience has equipped him with a comprehensive understanding of customer needs and operational processes.