Ben Chapman
About Ben Chapman
Ben Chapman is a Merchant Success Manager at Loop, where he has worked since 2022. He has a diverse background in client and merchant success roles, with previous positions at companies such as Liberty Mutual Insurance, Maxwell Health, Mercer, and Prognos Health.
Current Role at Loop
Ben Chapman serves as a Merchant Success Manager at Loop, a position he has held since 2022. In this role, he focuses on enhancing the success of merchants by providing support and guidance tailored to their needs. His expertise in client relations and success management contributes to Loop's mission of fostering strong partnerships with merchants.
Professional Background
Ben Chapman has a diverse professional background with experience in various roles across multiple organizations. He began his career at Mercer as a 401k Participant Service Representative from 2011 to 2013. He then transitioned to Liberty Mutual Insurance, where he worked as a Human Resources Associate and later as an HR Leave Case Manager from 2014 to 2016. Following this, he joined Maxwell Health as a Technical Implementation Consultant and later as a Technical Analyst from 2016 to 2020. He also served as a Client Success Manager at Prognos Health from 2020 to 2022.
Education and Expertise
Ben Chapman studied at Eastern Nazarene College from 2006 to 2010, where he completed a four-year degree. His educational background provides a foundation for his roles in client success and technical implementation, equipping him with the skills necessary to navigate complex client needs and deliver effective solutions.
Previous Experience
Before his current position at Loop, Ben Chapman accumulated significant experience in client and merchant success roles. He worked at Prognos Health as a Client Success Manager for two years, where he focused on ensuring client satisfaction and engagement. His tenure at Maxwell Health included roles as a Technical Implementation Consultant and Technical Analyst, where he contributed to the successful deployment of health technology solutions.