Bryan Howley
About Bryan Howley
Bryan Howley is a Senior Enterprise Merchant Success Manager at Loop, where he has worked since 2022. He has a background in customer success and sales development, with previous roles at iQ Media, Kinetiq TV, and SOCCER.COM.
Current Role at Loop
Bryan Howley serves as the Senior Enterprise Merchant Success Manager at Loop, a position he has held since 2024. In this role, he is responsible for ensuring the success of enterprise-level merchants, focusing on customer satisfaction and retention. Prior to this, he worked as an Enterprise Merchant Success Manager at Loop from 2022, and as a Merchant Success Manager from 2021 to 2022. His tenure at Loop has been marked by a commitment to enhancing merchant experiences and driving business growth.
Previous Experience in Customer Success
Bryan Howley has extensive experience in customer success roles. He worked at iQ Media in various capacities, including as a Sales Development Associate from 2015 to 2016, and later as a Customer Success Manager from 2016 to 2017, and as a Senior Customer Success Manager from 2017 to 2019. His experience at Kinetiq TV as an Enterprise Customer Success Manager from 2019 to 2021 further solidified his expertise in managing customer relationships and ensuring client satisfaction.
Internship Experience
In 2014, Bryan Howley completed a Grassroots Marketing Internship at SOCCER.COM, where he gained valuable experience in marketing strategies and customer engagement. This two-month internship provided him with foundational skills that contributed to his later roles in customer success and management.
Educational Background
Bryan Howley earned a Bachelor of Business Administration degree from East Carolina University - College of Business, where he studied Management from 2010 to 2014. His education provided him with a solid foundation in business principles, which he has applied throughout his career in various management and customer success roles.