Chance Espinoza
About Chance Espinoza
Chance Espinoza is a Product Manager with a focus on enhancing post-purchase experiences for global brands. He collaborates with designers and developers to create user-friendly solutions and has previously held various roles at Kajabi.
Work at Loop
Chance Espinoza currently serves as a Product Manager at Loop, a position he has held since 2023. In this role, he focuses on enhancing post-purchase experiences for globally recognized brands. His responsibilities include collaborating closely with designers and developers to create user-friendly and efficient solutions. This position allows him to leverage his experience in product management to improve customer satisfaction and drive engagement.
Previous Experience at Kajabi
Prior to his role at Loop, Chance Espinoza worked at Kajabi, where he held multiple positions. He began as an Associate Product Manager from 2020 to 2021, then advanced to Product Manager from 2021 to 2023. He also served as Lead Customer Success Manager for a year in 2019. His time at Kajabi involved working in Irvine, California, and included responsibilities that contributed to the overall customer experience and product development.
Education and Expertise
Chance Espinoza utilizes a combination of qualitative and quantitative research to identify behavioral patterns and motivations. His expertise in understanding user needs informs his approach to product management. This skill set is essential for developing effective strategies that enhance user experiences and drive product success.
Background
Chance Espinoza has a background in product management and customer success, with a focus on improving user experiences. His professional journey includes significant experience in remote work settings, particularly during his tenure at Kajabi. This background equips him with a diverse perspective on product development and customer engagement.