Dylan Horenberg
About Dylan Horenberg
Dylan Horenberg is a Mid Market Account Executive currently employed at Loop since 2022, with a background in account management and customer experience enhancement. He has held various roles in marketing and account management across multiple companies, including Enactus Laurier, Bolt Logistics, and Kimberly-Clark.
Current Role at Loop
Dylan Horenberg currently serves as a Mid-Market Account Executive at Loop, a position he has held since 2022. In this role, he focuses on enhancing customer experiences by converting returns into exchanges. He has been instrumental in automating returns and exchanges, which aids in revenue retention for businesses. His work emphasizes innovative solutions that improve customer retention, showcasing his commitment to optimizing post-purchase experiences.
Previous Experience at Loop
Before his current position, Dylan worked at Loop as an Account Executive from 2021 to 2022. During this time, he gained valuable experience in account management and customer relations. His tenure at Loop has contributed to his understanding of the market and customer needs, which he leverages in his current role.
Professional Background
Dylan has a diverse professional background, having held various roles in different organizations. He worked as an Account Executive at Bolt Logistics in 2021 and as an Opportunity Development Representative from 2020 to 2021. His experience also includes positions at Kimberly-Clark as an E-commerce Intern and as a Digital Marketing Specialist at Honeypot Marketing. Additionally, he has held roles in content and social media coordination, showcasing his versatility in the business sector.
Education and Training
Dylan studied at the Lazaridis School of Business & Economics at Wilfrid Laurier University from 2015 to 2019, where he completed a four-year program. He also briefly attended the University of Birmingham in 2019. His educational background has equipped him with foundational knowledge in business and economics, which supports his professional endeavors.
Involvement in Enactus Laurier
Dylan was actively involved with Enactus Laurier, serving as Program Director for six months in 2017. He also held the roles of Program Manager and Marketing Promotions Coordinator from 2016 to 2017. His participation in Enactus Laurier highlights his commitment to social entrepreneurship and community engagement, contributing to various initiatives aimed at fostering positive change.