Paul Chalabian
About Paul Chalabian
Paul Chalabian is an Associate DevOps Engineer with over 10 years of experience in IT, specializing in user experience and security through technical automation. He has held various roles at companies such as SADA, Loop, CoverMyMeds, Microsoft, zulily, and Gap Inc./Old Navy.
Current Role at Loop
Paul Chalabian serves as an Associate DevOps Engineer at Loop, a position he has held since 2023. His role focuses on enhancing operational efficiency and user experience through technical automation. Based in Columbus, Ohio, he is part of a team dedicated to implementing IT process improvements.
Previous Experience in IT
Paul has over 10 years of experience in the IT sector, with a diverse background that includes positions at several notable companies. He worked at SADA as a Systems Engineer for three months in 2022 and served as an Endpoint Engineer at CoverMyMeds for eight months in 2021. His earlier roles include Internal Infrastructure Support Specialist at CoverMyMeds from 2017 to 2021 and Technology Support Engineer at zulily from 2016 to 2017.
Background in Customer Support
Paul began his career in customer support at Microsoft, where he worked as a Consumer Service Advisor from 2012 to 2016. This role provided him with foundational skills in supporting end users, which he has applied throughout his career in various IT positions.
Education and Training
Paul studied Graphic Design at Cincinnati State Technical and Community College from 2007 to 2008. This educational background contributes to his technical skills and understanding of user experience, which he has leveraged in his IT roles.
Technical Skills and Expertise
Paul possesses expertise in supporting end users on both Mac and Windows devices. His focus on improving user experience and enhancing security through technical automation reflects his commitment to advancing IT processes and solutions.