René Rinfret, MBA
About René Rinfret, MBA
René Rinfret is a Merchant Success Manager at Loop, specializing in enterprise solutions. With a background in tech sales and customer success, Rinfret has held various roles at companies like Shopify and Hootsuite, and holds an MBA from the UBC Sauder School of Business.
Current Role at Loop
René Rinfret serves as the Merchant Success Manager, Enterprise at Loop. In this role, he focuses on developing strategies that enhance return management, logistics, and post-purchase experiences for enterprise merchants. His expertise in e-commerce allows him to effectively support clients in optimizing their operations and improving customer satisfaction.
Previous Experience at Shopify
René Rinfret worked at Shopify in various capacities from 2020 to 2023. Initially, he held the position of Merchant Success Manager for one year, followed by a two-year tenure as Senior Merchant Success Manager, Large Accounts. His responsibilities included managing key accounts and ensuring the success of merchants on the Shopify platform.
Career at Hootsuite
Rinfret's career at Hootsuite spanned from 2017 to 2020. He began as an Account Executive for nine months before advancing to Senior Account Manager for two years. His role involved managing client relationships and driving account growth in Vancouver, British Columbia.
Educational Background
René Rinfret holds a Master of Business Administration (MBA) from the UBC Sauder School of Business, which he completed from 2020 to 2021. Prior to this, he earned a Bachelor of Applied Science (BASc) in Mechanical Engineering from The University of British Columbia, studying from 2009 to 2014.
Multicultural Background
Rinfret has a multicultural background, being half Canadian and half Thai. He has lived in various countries, including Mali and Bangladesh, which has contributed to his diverse perspective and understanding of global markets.