Ryan Cantor
About Ryan Cantor
Ryan Cantor is an Enterprise Merchant Success Manager currently working at Loop in New York, New York. He has extensive experience in customer success and client management, having held various roles at companies such as Grovo, Yotpo, and Attentive.
Current Role at Loop
Ryan Cantor serves as the Enterprise Merchant Success Manager at Loop, a position he has held since 2023. In this role, he focuses on enhancing the success of enterprise merchants, ensuring they receive optimal support and resources. His responsibilities include managing client relationships and driving customer satisfaction within the enterprise sector.
Previous Experience in Customer Success
Before joining Loop, Ryan held several positions in customer success management. He worked at Yotpo as an Enterprise Customer Success Manager from 2018 to 2020, where he contributed to client engagement strategies. Prior to that, he served as an Enterprise Customer Success Manager at Grovo from 2016 to 2017, and as a Customer Success Manager at Grovo from 2014 to 2015. His experience in these roles has equipped him with a strong foundation in client relationship management.
Sales and Trading Background
Ryan began his career in the finance sector as a Proprietary Trader at Forex Signs Inc from 2010 to 2011. He transitioned to sales as a Media Sales Associate at Felix - Intelligent Local Advertising from 2013 to 2014. This diverse background in trading and sales has contributed to his analytical skills and understanding of market dynamics.
Education and Academic Background
Ryan Cantor earned a Bachelor of Science (B.S.) degree in Business Administration and Management from Boston University, completing his studies from 2006 to 2010. This educational background provided him with essential knowledge in business principles and management strategies, forming a basis for his career in customer success and management.
Career Progression and Roles
Ryan's career has included various roles that demonstrate his growth in client management and strategy. He worked as a Senior Client Advisor at VTS from 2020 to 2021 and as a Sr. Client Strategy Manager at Attentive from 2021 to 2023. Additionally, he served as a Project Coordinator at Advantage Human Resources on-site at Goldman Sachs in 2012. Each position has contributed to his expertise in managing client relationships and developing strategic initiatives.