Haley Contino
About Haley Contino
Haley Contino is a Customer Care Representative currently employed at LOOP since 2023, with a background in customer support and office administration. She has over four years of experience in contact center operations and holds a Bachelor of Science in Criminal Justice from Texas State University.
Current Role at LOOP Car Insurance
Haley Contino serves as a Customer Care Representative at LOOP Car Insurance since 2023. In this role, she is responsible for managing customer inquiries and ensuring satisfaction through effective communication. Her position requires a strong focus on detail and the ability to multitask, which she has demonstrated throughout her career.
Previous Experience in Customer Support
Prior to her current role, Haley worked as a Customer Support Representative at Hippo Insurance from 2020 to 2022. During her two years there, she handled customer interactions across multiple channels, contributing to her expertise in contact center operations. She also briefly worked as an Insurance Sales Agent at Allstate in early 2020.
Education and Academic Background
Haley Contino studied at Texas State University, where she earned a Bachelor of Science in Criminal Justice from 2017 to 2019. She also attended Tyler Junior College from 2015 to 2016, focusing on Dance. Her educational background has provided her with a diverse skill set applicable to her professional roles.
Work History and Skills
Haley has over four years of experience in contact center operations, having worked in various roles. Her previous positions include Office Assistant at Twisted Electric & Data, LLC, Housekeeper at Camp Lucy Resort, and Lead Car-Hop at SONIC Drive-In. She possesses strong computer skills, particularly in Microsoft Word, Excel, and web-based applications.
Professional Attributes
Haley is recognized for her exceptional communication skills and attention to detail. She demonstrates the ability to think critically and solve problems effectively, which enhances customer satisfaction. Her experience across different industries has equipped her with the skills necessary to excel in customer care.