Adam Tanksley
About Adam Tanksley
Adam Tanksley is a professional specializing in Merchant Onboarding, currently working at Loop in Atlanta, Georgia. He has extensive experience in customer success and support roles across various companies in the Greater Atlanta Area.
Current Role at Loop
Adam Tanksley currently holds the position of Merchant Onboarding at Loop. He has been with the company since 2022, contributing to the onboarding process for merchants. His role involves ensuring a smooth transition for new merchants into the Loop platform, facilitating their understanding of the system and its features.
Previous Experience in Customer Success Management
Before joining Loop, Adam Tanksley worked as a Customer Success Manager at FlowPath, a facility management platform, for eight months in 2021. He also held a similar role at Ware2Go from 2019 to 2021, where he spent two years enhancing customer satisfaction and retention. His experience in customer success has equipped him with skills in client relations and support.
Technical Support and Analysis Background
Adam has a background in technical support and analysis, having worked as a Tier 2 Support Analyst and HelpDesk Manager at LivePerson for one year in 2014. He also served as a QA Analyst at Insightpool in 2016 for ten months. His roles in these positions involved troubleshooting and ensuring the quality of services provided to clients.
Educational Background
Adam Tanksley completed his secondary education at Habersham Central High School. This foundational education set the stage for his subsequent career in customer success and technical support.
Career Development in Greater Atlanta Area
Throughout his career, Adam has developed a strong professional presence in the Greater Atlanta Area. His roles have spanned various companies and positions, including customer support and success management, which have contributed to his expertise in client relations and operational efficiency.