Allison Sobotka
About Allison Sobotka
Allison Sobotka is a Senior Merchant Support Specialist with a diverse background in customer service and account management, primarily in the Columbus, Ohio area. She has held various roles in organizations such as CoverMyMeds and the Columbus Blue Jackets, and she holds a Bachelor's degree in Communication and Media Studies from Ohio University.
Current Role at Loop
Allison Sobotka currently serves as a Senior Merchant Support Specialist at Loop, a position she has held since 2023. In this role, she is responsible for providing support to merchants, ensuring effective communication and resolution of issues. Her experience in this position builds on her previous role at Loop as a Merchant Support Specialist from 2021 to 2023.
Previous Experience in Ticket Sales
Prior to her current role, Sobotka worked as a Ticket Sales Consultant for the Columbus Blue Jackets from 2018 to 2019. During her eight-month tenure, she engaged with customers to promote ticket sales and enhance the overall fan experience in Columbus, Ohio.
Background in Account Management
Sobotka has extensive experience in account management, having worked at CoverMyMeds in various roles. She served as an Account Specialist for six months in 2019, followed by a year as an Account Coordinator from 2019 to 2020. She later transitioned to the role of Case Manager at CoverMyMeds from 2020 to 2021, where she managed client cases and facilitated communication.
Educational Background
Allison Sobotka earned her Bachelor's degree in Communication and Media Studies from Ohio University, where she studied from 2014 to 2018. Her education provided her with a strong foundation in communication principles, which she applies in her professional roles.
Early Career and Internships
Sobotka began her career with an internship at NC4K as a Creative Marketing Intern in 2017, where she contributed to marketing initiatives for three months. Additionally, she worked in customer service at Pet Palace Resorts from 2016 to 2017, gaining valuable experience in client interaction and support.