Ben Chapman
About Ben Chapman
Ben Chapman is a Merchant Success Manager at Loop, where he has worked since 2022. He has a diverse background in client and human resources management, with previous roles at Liberty Mutual Insurance, Prognos Health, Maxwell Health, and Mercer.
Current Role at Loop
Ben Chapman serves as a Merchant Success Manager at Loop, a position he has held since 2022. Based in Columbus, Ohio, he focuses on enhancing the success of merchants within the company's framework. His role involves collaborating with various stakeholders to ensure that merchant needs are met and that they receive the necessary support to thrive.
Previous Experience in Client Success
Before joining Loop, Ben Chapman worked as a Client Success Manager at Prognos Health from 2020 to 2022. In this role, he was responsible for managing client relationships and ensuring satisfaction with the company's health analytics services. His experience in client success has equipped him with skills essential for fostering strong partnerships.
Background in Technical Implementation
Ben's career includes significant experience in technical roles. He worked at Maxwell Health as a Technical Implementation Consultant from 2017 to 2020, where he facilitated the implementation of health technology solutions. Prior to that, he served as a Technical Analyst at the same company from 2016 to 2017, contributing to the technical support and analysis of health management systems.
Human Resources Experience
Ben Chapman has a background in human resources, having worked at Liberty Mutual Insurance as an HR Leave Case Manager and a Human Resources Associate from 2014 to 2016. His responsibilities included managing employee leave cases and supporting HR functions, which provided him with a solid foundation in employee relations and organizational support.
Educational Background
Ben studied at Eastern Nazarene College from 2006 to 2010, where he completed his degree. This educational experience laid the groundwork for his professional journey, equipping him with the knowledge and skills necessary for his subsequent roles in various industries.