Hannah Wright
About Hannah Wright
Hannah Wright is a Manager of Merchant Support with a strong background in client relations and account management. She has worked in various roles across multiple companies, including Loop and iQ Media, and holds a Bachelor's Degree from the University of Pittsburgh.
Current Role at Loop
Hannah Wright currently serves as the Manager of Merchant Support at Loop, a position she has held since 2022. In this role, she oversees the Merchant Support team, ensuring effective client relations and support services. Her responsibilities include managing client inquiries and resolving issues to enhance the overall customer experience. Hannah's experience in remote work environments contributes to her ability to lead and support her team effectively.
Previous Experience at Loop
Prior to her current role, Hannah worked at Loop as a Merchant Support Specialist from 2020 to 2022. During her tenure, she developed strong problem-solving skills and gained valuable experience in client service contexts. Her contributions helped improve the efficiency of support operations and fostered positive relationships with merchants.
Professional Background in Client Services
Hannah has a robust background in client services, having worked in various roles that emphasize client relations and account management. She served as a Senior Client Services Manager at Kinetiq TV for 9 months in 2020 and as a Customer Success Manager there from 2019 to 2020. Additionally, she held multiple positions at iQ Media, including Client Services Representative and Customer Success Manager, where she focused on enhancing client satisfaction and support.
Educational Qualifications
Hannah Wright holds a Bachelor's Degree from the University of Pittsburgh, where she studied Communication, Public and Professional Writing, and Studio Arts from 2012 to 2016. This diverse educational background equips her with strong communication skills and a creative approach to problem-solving, which are essential in her roles within the client services sector.
Internship Experience
Hannah's early career included valuable internship experiences that contributed to her professional development. She interned at BigSquare Solutions, Inc. as a Marketing and Business Development Intern from 2015 to 2016 and at The Children's Society as a Marketing Intern in 2014. These roles provided her with foundational skills in marketing and business development, further enhancing her capabilities in client services.