Hayley J. Clark

Support Manager, Help Center @ Loop

About Hayley J. Clark

Hayley J. Clark is the Support Manager at Loop's Help Center, where she has worked since 2020. She possesses expertise in reverse logistics and e-commerce, and has previously held roles at CALA and Loop Returns.

Work at Loop

Hayley J. Clark has served as the Support Manager for the Help Center at Loop since 2020. In this role, she acts as a product expert and accounting subject matter expert. She is responsible for managing the Loop Help Center and overseeing release notes, ensuring that users have access to the latest information and support. As one of the first 10 employees at Loop, she has played a significant role in the company's foundational team.

Previous Experience

Before her current role at Loop, Hayley worked as an Operations Specialist at CALA from 2019 to 2020. Prior to that, she was a Merchant Success Associate at Loop Returns from 2018 to 2019. Additionally, she was a Fellow at Venture for America from 2018 to 2020. These positions have contributed to her expertise in operations and customer success within the e-commerce sector.

Education and Expertise

Hayley J. Clark earned her Bachelor’s Degree in Political Science from the University of Dayton, where she studied from 2014 to 2018. Her educational background complements her professional expertise in reverse logistics and e-commerce, showcasing her strong interest in these areas. This combination of education and experience has equipped her with the skills necessary to excel in her current role.

Background

Hayley has a diverse professional background that spans various roles in the e-commerce and operations sectors. Her journey began at Loop Returns, where she gained valuable experience before moving to CALA. Her involvement with Venture for America further enhanced her understanding of business operations and support, preparing her for her current position at Loop.

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