Mike Indigaro
About Mike Indigaro
Mike Indigaro serves as the Vice President of Merchant Success at Loop, where he has worked since 2023. He has a diverse background in customer success and consulting, with previous roles at Teikametrics and Deloitte.
Work at Loop
Mike Indigaro currently holds the position of Vice President, Merchant Success at Loop, a role he has occupied since 2023. In this capacity, he leads the onboarding, support, and customer success teams, emphasizing the importance of building meaningful customer relationships. Prior to his current role, he served as Senior Director, Merchant Success at Loop from 2022 to 2023. His experience at Loop allows him to combine consulting expertise with a strong focus on customer success, driving merchant success through strategic initiatives.
Previous Experience at Teikametrics
Before joining Loop, Mike Indigaro worked at Teikametrics in various senior roles. He served as Senior Director, Head of Professional Services from 2020 to 2021 and briefly held the position of Senior Director, Head of Product Led Growth & Customer Success for four months in 2022. Additionally, he was Director, Agency Sales & Customer Success from 2017 to 2020. His tenure at Teikametrics equipped him with valuable insights into customer success and product-led growth strategies.
Education and Expertise
Mike Indigaro studied at Loyola Marymount University, where he earned a Bachelor's Degree in Accounting from 2009 to 2013. He also completed a program in International Business at the same institution in 2011. His educational background provides a solid foundation for his expertise in process development and product-led growth, which he applies in his current role to enhance merchant success.
Background in Consulting
Mike Indigaro has a background in consulting, having worked at Deloitte in various roles. He was an Analyst from 2012 to 2014 in Winnipeg, MB, and later served as a Consultant from 2014 to 2015 in Boston, MA. His consulting experience contributes to his strategic approach in driving customer success and merchant success in his current position.
Membership in Revenue Collective
Mike Indigaro has been a member of Revenue Collective since 2020. This membership reflects his commitment to professional development and networking within the industry. It allows him to stay connected with other professionals and share insights related to customer success and merchant success.