Samuel Zieve
About Samuel Zieve
Samuel Zieve is an Application Support Specialist with a Bachelor of Arts degree from The University of Texas at Dallas. He has extensive experience in client support and has held various roles in technology companies, including positions at Fujitsu America and Loopback Analytics.
Work at Loopback Analytics
Samuel Zieve currently serves as an Application Support Specialist at Loopback Analytics, a position he has held since 2022. In this role, he is responsible for reporting issues across databases, infrastructure, and teams. Prior to this, he worked as an IT Systems & Support Specialist at the same company from 2021 to 2022. During his time at Loopback Analytics, he created a department focused on troubleshooting client defects and managing data triage, contributing to the organization's operational efficiency.
Previous Experience at Fujitsu America
Before joining Loopback Analytics, Samuel Zieve worked at Fujitsu America as a Senior Service Desk Analyst from 2015 to 2018. His role involved providing technical support and troubleshooting for clients, enhancing his skills in client support and service management. This experience laid a foundation for his subsequent positions in application support and systems management.
Career at Custom Business Solutions
Samuel Zieve held the position of Senior Level 2 Analyst at Custom Business Solutions from 2018 to 2021. In this role, he further developed his expertise in client support, managing complex issues and ensuring customer satisfaction. His experience at Custom Business Solutions contributed to his diverse skill set in handling a wide range of products and disciplines.
Education and Expertise
Samuel Zieve studied at The University of Texas at Dallas, where he pursued a Bachelor of Arts in Arts, Technology, and Emerging Communication from 2009 to 2013. His educational background provided him with a solid foundation in technology and communication, which he applies in his current role in application support. He also completed his high school education at Westwood High School from 2005 to 2009.