Jolene Teo
About Jolene Teo
Jolene Teo is a Customer Care Assistant Manager at Love, Bonito, where she has worked since 2021. She has previous experience as a Customer Success Associate at Flywire and as a Flight Attendant with Singapore Airlines.
Current Role at Love, Bonito
Jolene Teo serves as the Customer Care Assistant Manager at Love, Bonito, a position she has held since 2021. In this role, she is responsible for overseeing customer service operations and ensuring a high standard of customer satisfaction. Her experience in the fashion retail sector contributes to her effectiveness in managing customer inquiries and enhancing the overall customer experience.
Previous Experience at Flywire
Before joining Love, Bonito, Jolene Teo worked at Flywire as a Customer Success Associate in 2020. Her tenure at Flywire lasted for two months, where she focused on supporting customer needs and fostering positive relationships. This role provided her with valuable experience in customer service within the financial technology industry.
Background with Singapore Airlines
Jolene Teo has a background in aviation, having worked as a Flight Attendant for Singapore Airlines from 2015 to 2020. During her five years in this role, she gained experience in customer service and communication, managing passenger needs and ensuring safety protocols were followed during flights.
Education in Business Administration
Jolene Teo studied at the University of London, where she earned a Bachelor of Science degree in Business Administration and Management. Her studies spanned from 2013 to 2015, equipping her with foundational knowledge in business principles that support her career in customer service management.