Joyce Oh
About Joyce Oh
Joyce Oh is an Assistant Manager in Customer Operations at Love, Bonito, where she has worked since 2024. She previously held roles at Love, Bonito and Mediacorp Pte Ltd, accumulating significant experience in customer operations and program liaison.
Current Role at Love, Bonito
Joyce Oh serves as the Assistant Manager of Customer Operations at Love, Bonito, a position she has held since 2024. In this role, she oversees customer service strategies and operations, ensuring a high level of customer satisfaction. Her responsibilities include managing customer interactions and improving service processes to enhance the overall customer experience.
Previous Experience at Love, Bonito
Prior to her current role, Joyce worked as the Customer Operations Supervisor at Love, Bonito from 2022 to 2024. During her tenure, she focused on streamlining customer operations and implementing effective service protocols. Her experience in this position contributed to her professional development and understanding of customer service dynamics within the retail sector.
Experience at Mediacorp Pte Ltd
Joyce Oh was employed at Mediacorp Pte Ltd as the Assistant Manager of Programme Liaison from 2014 to 2022. In this role, she managed communications and coordination between various departments, ensuring that programming schedules were met and that all stakeholders were informed. Her eight years at Mediacorp provided her with valuable insights into media operations and customer engagement.
Education and Academic Background
Joyce holds a Bachelor's degree in Communication and Media Studies from Murdoch University. Her academic background has equipped her with essential skills in communication, media analysis, and strategic thinking, which she applies in her professional roles.