Mindy Ho
About Mindy Ho
Mindy Ho is a Senior Data Analyst currently working at Love, Bonito, where she develops data products and automation tools. She has a diverse background in data analysis and business analytics, with experience in various roles across multiple companies in Singapore and Canada.
Current Role at Love, Bonito
Mindy Ho serves as a Senior Data Analyst at Love, Bonito, a position she has held since 2023. In this role, she focuses on developing self-serve data products and automation tools that support data-driven decision-making. Her responsibilities include working on CRM and omnichannel loyalty systems, utilizing platforms such as Emarsys and Mailchimp. Mindy also engages in customer experience management through Zendesk and manages inventory systems using SAP, Airtable, and POS systems.
Previous Experience at Love, Bonito
Prior to her current role, Mindy worked at Love, Bonito as a Data Analyst for both the Demand and Supply Pillars. She held the Demand Pillar position from 2021 to 2023 and transitioned to the Supply Pillar in 2023 for a duration of 8 months. During her time in these roles, she gained experience in data analysis and contributed to various data-driven projects within the organization.
Education and Academic Background
Mindy Ho has a strong educational background in entrepreneurship and business analytics. She studied at the National University of Singapore, where she earned a Bachelor of Science in Business Analytics from 2017 to 2021. Additionally, she attended the University of Toronto and NUS Overseas Colleges, focusing on Entrepreneurship/Entrepreneurial Studies from 2019 to 2020. Her early education includes GCE A Levels from Serangoon Junior College and GCE O Levels from Tanjong Katong Girls' School.
Technical Skills and Expertise
Mindy possesses extensive technical skills in data architecture and analysis. She is proficient with platforms such as Redshift, Databricks, Apache Airflow, Amazon S3, and Google Cloud Platform (GCP). Her expertise extends to visualization software, including Tableau, Databricks, Metabase, and Google Sheets. Additionally, she has experience in process automation and web scraping using tools like Selenium and Beautiful Soup, as well as front-end development with Python Plotly Dash, HTML, CSS, and Javascript.
Professional Experience Prior to Love, Bonito
Before joining Love, Bonito, Mindy held various roles that contributed to her analytical skills. She worked as a Business Analyst at Sprout Collection for 8 months in 2019, and as a Fraud Analyst at ST Engineering for 2 months in the same year. Additionally, she gained experience as a Data Analytics and Deep Learning Intern at Aruvii and as a Human Resource Analyst at the Singapore Civil Defence Force, both in 2020. Mindy also worked at Grab as a GrabHitch Customer Experience Associate from 2016 to 2017.