Ahmed Metwally
About Ahmed Metwally
Ahmed Metwally serves as the Director of User Experience at Lowenstein Sandler LLP, where he leads a team to enhance user experience for both lawyers and clients in the legal industry. He has extensive experience in IT support and user experience roles across several law firms, including Patterson Belknap Webb & Tyler LLP and Cadwalader, Wickersham & Taft LLP.
Current Role at Lowenstein Sandler LLP
Ahmed Metwally serves as the Director of User Experience at Lowenstein Sandler LLP, a position he has held since 2021. In this role, he leads a team dedicated to designing and developing innovative solutions aimed at enhancing workflow and processes within the firm. He collaborates with stakeholders to identify user needs and pain points, ensuring that both lawyers and clients benefit from optimized user experiences.
Previous Experience in User Support and IT
Before joining Lowenstein Sandler LLP, Ahmed Metwally accumulated extensive experience in user support and IT roles. He worked at Patterson Belknap Webb & Tyler LLP as User Support Manager from 2016 to 2019 and as Senior Manager of User Experience and Application Services from 2019 to 2021. His earlier positions include IT Support Specialist and Manager of NY IT Support at Cadwalader, Wickersham & Taft LLP, and Help Desk/POS Technician at Kliger-Weiss Infosystems, Inc.
Educational Background in Technology
Ahmed Metwally studied at Farmingdale State College, where he achieved a degree in Business Computer Systems. He furthered his education at Marist College, obtaining a degree in Information Technology and Systems. This educational foundation supports his expertise in user-centered design and technical support.
Passion for User Experience in the Legal Industry
Ahmed Metwally is passionate about optimizing user experience specifically within the legal industry. His focus is on creating solutions that enhance the interaction between lawyers and clients, ultimately improving service delivery. His commitment to user-centered design informs his approach to developing effective workflows and processes.