Mya Mazzone Carriere
About Mya Mazzone Carriere
Mya Mazzone Carriere serves as the Director of Supplier Success at LSQ, where she has worked since 2021. Previously, she held various leadership roles, including Vice President of Customer Care at Netlink Software Group and Director of Customer Engagement at Xeeva, Inc.
Current Role at LSQ
Mya Mazzone Carriere serves as the Director of Supplier Success at LSQ since 2021. In this role, she focuses on enhancing supplier relationships and ensuring successful outcomes for all stakeholders involved. Her responsibilities include overseeing supplier performance and implementing strategies to improve service delivery. Mya's leadership contributes to the overall success of LSQ's operations in the Detroit Metropolitan Area.
Previous Experience at Xeeva, Inc.
Before joining LSQ, Mya worked at Xeeva, Inc. as the Director of Customer Engagement and Data Services from 2015 to 2021. In this position, she directed the operations of a global help desk, which served as a single point of contact for all customers. Mya ensured that specific service level agreements (SLAs) were met for each account, demonstrating her commitment to customer satisfaction and operational efficiency.
Career at Netlink Software Group America Inc.
Mya Mazzone Carriere held the position of Vice President of Customer Care in the Managed Services Division at Netlink Software Group America Inc. from 2005 to 2015. During her tenure, she was instrumental in extending a 7-year contract, which included additional software development revenue. Her work in the Detroit Metropolitan Area contributed to the company's growth and client retention.
Early Career at Merchant Internet Group
Mya began her career as an Account Manager at Merchant Internet Group, where she worked from 2003 to 2005. In this role, she managed client accounts and provided support for various services. Her experience in this position laid the foundation for her future roles in customer care and engagement.
Educational Background
Mya Mazzone Carriere studied at Macomb Community College. Her education provided her with the foundational knowledge and skills that have supported her career in customer care and supplier success across various organizations.