Helena Lazarek
About Helena Lazarek
Helena Lazarek is a retail customer service professional and co-founder of Nexus By Sweden, currently based in London. She has extensive experience in customer service operations and supply-chain management within the retail sector.
Current Role at Luca Faloni
Helena Lazarek has been serving as Retail Customer Service at Luca Faloni since 2021. In this role, she manages customer communications and provides operational support through supply-chain management. Her responsibilities include collaborating across divisions to enhance sales and brand awareness. Her position is based in London, England, where she has contributed to the company's customer service operations for three years.
Current Role at Nexus By Sweden
In addition to her role at Luca Faloni, Helena Lazarek is also the Market Director and Co-Founder of Nexus By Sweden, a position she has held since 2021. This role involves overseeing market strategies and operations, further showcasing her expertise in customer service and retail management. She operates from London, England, and has been instrumental in the company's development over the past three years.
Previous Experience in Education
Helena Lazarek worked as a Substitute Teacher at the International School of Lund Katedral for three months in 2021. This role followed her tenure as a Teaching Assistant at the International Baccalaureate from 2017 to 2019, where she gained two years of experience in an educational setting. These positions provided her with valuable skills in communication and support.
Retail Experience at COS
Prior to her current roles, Helena Lazarek was employed as a Sales Assistant at COS from 2020 to 2021. During this year-long position in London, she developed her skills in customer service and retail operations, contributing to her overall expertise in the retail sector.
Education and Expertise
Helena Lazarek studied International Business and Japanese at Regent's University London, where she earned her Bachelor's degree from 2019 to 2023. Her academic background complements her professional experience, particularly in managing customer service operations within the retail sector.