Joerg Wiese
About Joerg Wiese
Joerg Wiese is a Manager and Teamlead in Technical Customer Operations at LucaNet AG in Berlin, Germany, with extensive experience in technical support and training. He has held various roles at the company since 2014, including positions in technical service and as an instructor for IT specialists.
Work at LucaNet
Joerg Wiese has been with LucaNet AG since 2014, contributing to various roles within the organization. He served as Manager Technical Support from 2014 to 2022, where he oversaw technical support operations. In 2019, he transitioned to the role of Teamlead Technical Service, a position he held for five years. In 2022, he advanced to the position of Manager and Teamlead Technical Customer Operations, where he currently leads customer operations. Additionally, since 2020, he has been an Ausbilder von Fachinformatikern (trainer for IT specialists) at LucaNet AG, focusing on the development of future IT professionals.
Education and Expertise
Joerg Wiese's expertise lies in technical customer operations and support within the IT sector. His role as Ausbilder von Fachinformatikern indicates a strong foundation in IT education and training. His extensive experience at LucaNet AG showcases his proficiency in managing technical teams and operations, ensuring effective support for customers. His educational background likely includes relevant qualifications in information technology or a related field, although specific details are not provided.
Background
Joerg Wiese has built a career in the IT industry, primarily with LucaNet AG in Berlin, Deutschland. His tenure at the company spans nearly a decade, during which he has taken on increasing responsibilities. His journey from Manager Technical Support to Manager and Teamlead Technical Customer Operations reflects his growth and adaptability in a dynamic work environment. His commitment to training future IT specialists further emphasizes his dedication to the field.
Achievements
Throughout his career at LucaNet AG, Joerg Wiese has achieved significant milestones in technical customer operations and support. His leadership roles, including Manager and Teamlead Technical Customer Operations, demonstrate his ability to manage teams effectively. His involvement in training IT specialists indicates a commitment to fostering talent in the industry. Specific achievements or projects are not detailed, but his long-standing presence in various roles suggests a consistent contribution to the company's success.