Sandy Pötzsch
About Sandy Pötzsch
Sandy Pötzsch serves as a Customer Success Coordinator at LucaNet AG in Berlin, having held the position since 2022. Previously, Pötzsch worked as a Consultant in Customer Relationship Management at the same company and as a Client Coordinator at EY.
Work at LucaNet
Sandy Pötzsch has been employed at LucaNet AG since 2022, serving as a Customer Success Coordinator. In this role, she focuses on enhancing customer satisfaction and ensuring that clients effectively utilize the company's financial software solutions. Prior to her current position, she worked at LucaNet AG as a Consultant in Customer Relationship Management from 2019 to 2021, where she contributed to improving client engagement strategies and support processes.
Previous Experience at EY
Before joining LucaNet AG, Sandy Pötzsch worked at EY as a Client Coordinator from 2015 to 2019. In this capacity, she was responsible for managing client relationships and coordinating communication between clients and internal teams. Her experience at EY provided her with a solid foundation in client management and service delivery.
Professional Background
Sandy Pötzsch has a professional background in customer success and client relationship management. Her career began at EY, where she developed skills in client coordination. She then transitioned to LucaNet AG, where she has expanded her expertise in customer success and CRM consulting. Her roles have consistently focused on enhancing client experiences and fostering strong relationships.
Career Timeline
Sandy Pötzsch's career timeline includes significant roles at prominent organizations. She began her professional journey at EY in 2015, where she worked for four years. In 2019, she joined LucaNet AG as a Consultant in Customer Relationship Management, serving in that capacity until 2021. Since 2022, she has held the position of Customer Success Coordinator at LucaNet AG, marking a total of over seven years in the industry.