Sarah Schmiedeck
About Sarah Schmiedeck
Sarah Schmiedeck serves as the Team Lead for Customer Success Coordination at LucaNet AG in Berlin, a position she has held since 2022. She has a background in customer relationship management and economics, with previous roles at Berliner Volksbank eG and LucaNet AG.
Work at LucaNet
Sarah Schmiedeck has been serving as the Team Lead for Customer Success Coordination at LucaNet AG since 2022. In this role, she oversees customer success initiatives and coordinates efforts to enhance client satisfaction. Prior to her current position, she worked as a Senior Customer Success Coordinator at LucaNet AG for eight months in 2022. Additionally, she held the position of Senior Consultant in Customer Relationship Management for nine months in 2021. Her experience at LucaNet reflects her commitment to improving customer experiences and fostering strong client relationships.
Education and Expertise
Sarah Schmiedeck holds a Bachelor of Science (B.Sc.) in Volkswirtschaftslehre from Humboldt-Universität zu Berlin, where she studied from 2012 to 2016. She also attended California State University, Fullerton, focusing on Economics for 11 months in 2014. Her educational background provides her with a solid foundation in economic principles, which she applies in her professional roles, particularly in customer success and relationship management.
Background
Before joining LucaNet AG, Sarah Schmiedeck worked at Berliner Volksbank eG as a Privatkundenberaterin from 2009 to 2013. In this role, she provided financial advice and services to private clients, gaining valuable experience in customer service and client management. This early career experience contributed to her skills in customer success and relationship management, which she further developed in her subsequent roles at LucaNet.
Professional Experience
Sarah Schmiedeck has accumulated significant professional experience in customer success and relationship management. Her tenure at LucaNet AG includes various roles, such as Senior Customer Success Coordinator and Senior Consultant in Customer Relationship Management. Her earlier role at Berliner Volksbank eG as a Privatkundenberaterin also contributed to her expertise in client interactions and service delivery.