Bobby Roots
About Bobby Roots
Bobby Roots is an Information Technology Support Engineer with experience in conducting compliance and security audits. He has a background in Computer Science from Cosumnes River College and California State University-Sacramento, and currently works at Lucence in Palo Alto, California.
Work at Lucence Health
Bobby Roots serves as an Information Technology Support Engineer at Lucence, a position he has held since 2022. In this role, he provides IT support to remote staff, ensuring seamless operations across various locations. He is involved in the integration of critical systems, including Laboratory Information Management System (LIMS), Enterprise Resource Planning (ERP), and Production Management System (PMS) applications. His contributions help maintain efficient workflows and support the company's operational needs.
Education and Expertise
Bobby Roots studied Computer Science at Cosumnes River College from 2018 to 2021, completing a three-year program. He furthered his education at California State University-Sacramento, where he continued his studies in Computer Science from 2021 to 2023 for two years. This educational background provides him with a solid foundation in information technology and systems management.
Background in IT Support
Before joining Lucence, Bobby Roots gained practical experience as an IT Student Assistant at the California Secretary of State for six months in 2021 and at the CA Department of Corrections & Rehabilitation for seven months in the same year. These roles allowed him to develop skills in IT support and compliance, contributing to his current expertise in the field.
Compliance and Security Audits
In his current role, Bobby conducts internal compliance and security audits periodically to ensure adherence to company standards. This responsibility is crucial for maintaining the integrity and confidentiality of information within the organization. His focus on compliance helps mitigate risks associated with IT operations.
Asset Management Coordination
Bobby Roots coordinates the asset management of IT hardware at Lucence. This includes overseeing the purchasing and disposal of equipment to maintain information confidentiality. His role in asset management is essential for ensuring that the organization's IT resources are effectively utilized and secured.